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Shipping & Returns

SHIPPING

City Lights SF offers FREE Ground Shipping on most orders over $75 when shipped within the continental U.S. Calculated Shipping costs on orders that do not qualify for free shipping can be viewed in your shopping cart after entering the ship-to zip code.

Shipping to Alaska, Hawaii, and other destinations are available for an additional fee and are subject to change. Expedited Delivery may also be available for an additional charge.

Please contact 1-888-484-CITY (2489) or email us at cs@citylightssf.com to receive a shipping quote.

RETURNS | CANCELLATIONS

City Lights SF accepts General Returns on most of our products within 30 days of receipt as long as the product is new, uninstalled, and in its original packaging. Items that are special order, made to order, and non-returnable can not be returned and will be noted on the product page. Restocking fees may apply and can vary depending on the brand and the product. Some manufacturers charge restocking fees on returned or exchanged products. City Lights SF has worked with all our partner brands to offer you the best possible return terms. To initiate a return, please fill out a return request here.

Cancellations on orders vary by product and by the manufacturer. To request a cancellation, please contact 1-888-484-CITY (2489) or email us at cs@citylightssf.com. If the item has shipped, cancellation is not possible. Items that are special order, made to order, and non-returnable items can not be canceled. Cancellation requests may take 24-48 hours. If your order does ship before receiving confirmation, you may request a return authorization.

See FULL DETAILS on all Policies.

About

Visual Comfort’s Architectural line grew out of the Houston, TX, company’s close collaboration with interior designers, builders, architects, and other design professionals to solve some of the lighting industry’s most difficult problems. The results are beautiful, functional, inventive, efficient, and artistic. At its heart, the Architectural collection enhances the application of light as the only element that affects the appearance and usefulness of every other aspect of any space. Visual Comfort’s Architectural collection enables designers to create layers of light, highlight key focal points, illuminate critical task surfaces, enhance visual interest, and make artificial lighting easy on the eyes. The company offers a broad portfolio of architectural lighting to meet almost any specification and budget. Shop the wide array of illumination among recessed, channels of light, cylinders, MonoPoint, MonoRail, Kable Lite, Brox, and FreeJack in Visual Comfort’s varied and gorgeous Architectural offerings.