Poly Encore Pro 525 Stereo USB-A Headset (Microsoft Teams Certified)

Overview

The Poly 783R2AA is a USB-A stereo headset designed for call center agents and remote professionals who need clear audio and comfort during long conversations. It features an on-ear design with noise-canceling microphone technology that isolates your voice from background noise, ensuring clear communication. The headset also includes sound protection that limits volume peaks to 102 dB, helping to safeguard your hearing during extended use.

Key features

• Stereo sound delivered through an on-ear design that balances comfort and audio clarity for extended wear.
• Flexible boom arm with a noise-canceling microphone that focuses on your voice and reduces background chatter.
• Synthetic leather cushions and a balanced headband that provide plush comfort throughout long shifts.
• Earcups that rotate flat for easy storage in a drawer or laptop bag, making it convenient to carry and store.
• Microsoft Teams certification with a dedicated one-touch Teams button for quick access to meetings and messages.
• SoundGuard technology that limits audio peaks to a safe 102 dB, protecting your hearing during prolonged headset use.
• Inline controls for answering, ending calls, muting, and adjusting volume, positioned for natural hand access.
• Durable construction with reinforced joints and a tested cable designed to withstand frequent use in busy contact centers.

Key specs

• Connection type: USB-A
• Audio: Stereo sound
• Microphone: Noise-canceling with flexible boom arm
• Sound protection: Limits peaks to 102 dB (SoundGuard technology)
• Design: On-ear with synthetic leather cushions
• Controls: Inline answer, end, mute, volume, and Microsoft Teams button
• Compatibility: Windows PC and Mac

Connectivity and compatibility

The headset connects via USB-A, making it compatible with most Windows PCs and Mac computers without requiring additional drivers. The Microsoft Teams certification ensures seamless integration with the Teams app, allowing users to join meetings and manage calls efficiently. Inline controls provide quick access to essential functions, reducing the need to switch between devices or software during calls.

Comfort and durability for long shifts

Designed for professionals who wear headsets for hours, this model offers cushions made from synthetic leather that feel soft against the ears and a headband that distributes weight evenly to minimize fatigue. The reinforced joints and durable cable construction help the headset endure the rigors of daily use in busy environments, reducing downtime and replacement costs.

Ideal uses and environments

This headset is well suited to call centers, remote workspaces, and training environments where clear communication and comfort are essential. It supports professionals who need to stay connected throughout the day, providing reliable audio quality and easy access to Microsoft Teams features. Its durable design also makes it a strong choice for IT teams managing large fleets of headsets.